If you had an employee leave a while ago, are sure you paid them, and they appear
on your printed management report, but they do not appear on any of your other
reports, chances are you entered a Finishing Date for the employee before filing
their final pay. Ace Payroll does not file regular pays for terminated employees.
To correct the problem make a One Off Payment for the employee. You do not need
to change the Finishing Date for the employee concerned - you can file One Off
Payments for terminated employees.
When making the One Off Payment, take care with the date you enter for the
transaction. If you have not yet paid your PAYE nor lodged an Employers Monthly
Schedule for the period concerned, then enter the actual date of the transaction.
If you have already accounted to the IRD for the transaction, then date it in
such a way that it appears in the next return you make to the IRD.
Incidentally, there is usually no need to enter a Finishing Date for an
employee. Whenever you pay a final holiday pay, Ace Payroll automatically enters
a finishing date for the employee when next filed.
The dialog shown below is called when entering a finishing date for an employee
that has any amounts in the current pay fields, which avoids this problem
in most cases.