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Correcting IR-File Errors
  • Ace Payroll allows you to create an IR-File as many times as you wish - if you make a mistake, you can go back and create the file in Ace Payroll again. The file you have just created in Ace Payroll overwrites the previous Ace Payroll file.

  • However, the IRD's system rejects any IR-File you send if a file for that month has already been sent. Therefore, if you have already imported the file using the IRD website you cannot import it a second time.

  • The current advice from the IRD is shown below.

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Correcting your EMS after it has been filed



If you have filed an Employer monthly schedule (IR348) and then wish to amend some information on it, you can complete an Employer monthly schedule amendments (IR344) form and send it to us. You can get one from our website or by phoning INFOexpress on 0800 257 773 (have your IRD number handy when calling).

If there are a small number of adjustments you can call us on 0800 377 772 to have them updated over the phone - you will also need your IRD number handy.


Electronic filing amendments

If you file your EMS electronically, you will still need to make amendments manually by calling 0800 377 772 or by completing an IR344. This is because the data transfer system can't process more than one EMS a month from each employer. The second EMS will show as a duplicate and will not be processed.


Completing the Employer monthly schedule amendments IR344

Enter your business name, IRD number and the period that you are changing, on the top of the IR344. To amend an employee's pay details write in the employee's name and IRD number, the figures you originally sent in, and what these should be changed to. We need this information so we can match your details. You can amend up to three employees' details per form.


Example

After checking your wage records you see that you transposed the PAYE amount for one employee. Enter the employee's full name, IRD number and PAYE amount on the "original details sent" line. Below, in the "changed to" line, you only need to enter the amended PAYE amount. If an employee's details were missed off your EMS, complete the "changed to" line only.


  • Please note this is the procedure only if the IRD received a file for the month in question.

  • If they did not receive a file, you can still create it in Ace Payroll and send it to them.

  • The only time corrections need to be done using an IR344 is if a file was actually received by them.

More on Electronic IR-File

  Setting up for IR-File   Invalid header error
  IR-File made simple   Monthly dealings with the IRD
  Multiple payroll amalgamation   Payroll giving overview
  Correcting IR-File errors  
  Alphabetical Index FAQ Questions FAQ Contents Back to top
Printed IR348 Employer Monthly Schedules

  Twice monthly PAYE returns   IR335 Employers Guide
  Employees with no payments   Difference between IR348 and IR349
  Printed IR348 returned by IRD   ACC payments not in ExAcc column
  IR348 different from one off report   Exclusions from monthly schedule
  New employees not on IRD form   Monthly dealings with the IRD
  Exclude non taxable allowances   Payroll giving overview
  Alphabetical Index FAQ Questions FAQ Contents Back to top
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Updated: 31st March 2010
Published: 8th December 2006
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