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IR-FILE Invalid Header
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Background
This FAQ was originally published on 5th April 1999 - just a few days after the introduction of ir-File.
The IRD decided to abandon ir-File in August 2000 because it was having "devastating effects on people's networks."
In February 2001 they introduced ir-File2, claiming "the new, bug-free system could already handle the 50,000 users the Government wanted to have filing online by June 2004, but take-up would be staggered so that help-desk support could keep up with demand".
Invalid Header Error
Ever since the original introduction of ir-File, the most common error is the wrong file being transmitted through the ir-File system.
If this happens, the error returned refers to an invalid header record. The solution, in every case, is simple and straightforward. The solution is, without exception, to transmit the correct file to the IRD.
The default file created by Ace Payroll is called EFILEIRD.CSV . There is a facility within Ace Payroll to specify the file name, but either way the file always ends in CSV. No other files in Ace Payroll end in CSV so it should be clear which file is sent.
Mistakes do happen. If the IRD advises there is an Invalid Header Error, you have sent the wrong file.
There is no major problem - simply try again to send the correct file.
IRD Help Desk
We have tried to word this delicately, and are a little lost for words. Possibly the examples speak for themselves without further comment.
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IR File Help Desk 0800 473 829 or 0800 IRD TAX
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