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Error 10053 with McAfee VirusScan 8

  • Error 10053 can be caused by McAfee VirusScan Enterprise 8 when sending outgoing email from Ace Payroll.

  • By default McAfee VirusScan 8 blocks all outgoing messages sent by any program that it does not recognise. This is intended to stop email worms from sending out messages, but it also stops Ace Payroll from sending messages.

  • To solve this problem you need to tell McAfee that Ace Payroll is a "trusted" program for sending emails. To do this:



  • Right-click the McAfee "shield" in the task tray

  • Choose VirusScan Console

  • Then, double-click Access Protection



Go to the Port Blocking tab



  • In the Ports to Block section, select Prevent mass mailing worms from sending email and press Edit

  • In the Excluded Processes box, add PAY.EXE



Our thanks to Paul Smith Computer Services for parts of this article.

Associated Documentation
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  Emailed Payslips - Overview   Emailed Payslips - Security Issues
  Emailed Payslips - Company Setup   Emailed Payslips - Technical Notes
  Emailed Payslips - Employee Setup   Error 11011 with Norton Internet Security
  Emailed Payslips - Regular Payslip Report   Error 10053 with McAfee VirusScan 8
  F6 - Send Queued Emails   Using Microsoft Exchange Server
  Alphabetical Index FAQ Questions FAQ Contents Back to top
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Published: 2nd April 2006 		Back to top