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Password Entry


  • By default, Ace Payroll is not password protected. Selecting the program from the start menu takes you directly into the program.

  • There is a facility within the program to set a password. If set, a dialog is shown at program startup and requires the correct password to continue.

Setting A Password

From the front screen select Setup then Set A Password. The following dialog is shown

  • Enter your password and press the Enter key, then enter it a second time for verification. Your new password is accepted if both passwords are the same.

  • The Unlock button is shown if you have previously entered a password. Click this button to remove all password protection from Ace Payroll.

I am the only person who has the password for Ace Payroll. How would my company gain access if something happened to me?
  • If possible, it is best if two people have the password. Ideally, of course, it is best if two people know how to use Ace Payroll. In a small business this is often not practical.

  • For this reason, there is a master password we can use to get you into Ace Payroll. We would then delete the old password so that your company doesn't have the problem again.
I have tried putting in my password several times but it wont let me into the program?
  • When it comes to entering a password, Ace Payroll is only partially case sensitive. If you type either a or A it is accepted as correct. Therefore, it does not matter whether you hold down the SHIFT key or have CAPS LOCK on.

  • However, the keyboard buttons 0-9 are case sensitive. These are the buttons on the second rows of your keyboard, just under the function keys. Therefore if you hit the 4 key a 4 is entered, but if you hit SHIFT-4 a $ is entered.

  • For example if your password is pays$$$ and you type in the last three characters without holding down the SHIFT key, you are entering pays444 not pays$$$.

  • The other common reason a password is rejected is if a client is trying to enter the wrong password for that particular payroll. Many users do wages for more than one company - are you sure the password you are entering is the right one for this company?


More On Installation and Registration
  Changes On 1st October 2010   Registering your program
  Using the F1 Help Manual   Tax rates wrong after installation
  Downloading upgrades   Multiple companies
  Recent software changes   Function keys
  Timing of upgrade installation   Password entry
  Locating program folder   Networking Ace Payroll
  Installation stops half way   Ace Payroll & Windows 7
  Transferring to another computer   Running on an Apple Mac
  Direct credit problems after changing computers   Running under Linux
  Checking version and serial numbers  
  Alphabetical Index FAQ Questions FAQ Contents Back to top
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Updated: 30th June 2010
Published: 17th May 2005
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