Include your serial number in the email. If unsure of your serial number press the F5 key at any time while running the program.

Include a day time phone number and the name of your company. If the email is an order, please include your delivery address.

Note we only accept email support enquiries from clients with a support contract. If you have chosen casual support please call 0900 592 437.

It is preferable to send data files to us by post on a diskette using the backup procedures contained in Ace Payroll - if sent FastPost we receive them the next day.

If you insist on attaching data files they must be compressed into a single file using Winzip or PkZip.

We do not accept emailed data files unless they are compressed into a single file as above.

If you are emailing a particular staff member, please ensure their name is in the subject of the message.

Include your phone number, name and company name.

Please include your postal address if you want a demo kit sent.

If you want a quote make sure you tell us how many staff you have approximately - we have discounts for the smaller business.

Let us know what payroll system you currently use - we have a cross upgrade offer.

Try and ask specific questions. "Please tell me more about your system" is difficult to answer. Browsing our website, reading the demonstration kit or installing a demonstration disk are the best ways to learn more about the system - email is best for answering specific questions.