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The importance of consultation in redundancy dismissals

An employee was redundant before he even started work, the Employment Relations Authority recently heard.

Computer technology provider, IndeServe Limited, decided to recruit another web development team member. On 7 June 2001, it offered the position to Stephen Ford. The parties agreed that Mr Ford would commence work on 25 June 2001.

On 12 June 2001, the Company's Board of Directors passed a resolution that, amongst other things, costs were to be cut by $500,000. To achieve this, the Company decided to implement redundancies, including the cutting of staff numbers in the web development team.

The Company decided to select employees to be made redundant on the basis of "last on first off". On 15 June 2001, it telephoned Mr Ford, who at that time had not yet commenced work, and advised him that he was redundant. It later followed this advice up with a letter.

Mr Ford filed a personal grievance against the company for unjustified dismissal. The Employment Relations Authority upheld his claim. While the Authority accepted that the company had a genuine need to effect redundancies, it failed to treat Mr Ford fairly and reasonably. In particular, the Authority criticized the company for failing to properly consult with Mr Ford about his redundancy. While Mr Ford was the obvious choice for redundancy,

"the company, on this occasion, gave up an opportunity to properly address his legitimate human concerns. It gave away an opportunity to reassure [him] that the decision had nothing to do with him personally and everything instead to do with an unanticipated board directive . While swiftly addressing its own, legitimate need - to effect cost savings - the company failed to provide a similar duty of care to one of its latest recruits" Authority member, Denis Asher said.

The Authority ordered the company to pay Mr Ford the balance of the one months' pay owed under the notice provision of his employment contract, plus $6,500 compensation for humiliation and distress.

  • This case illustrates the importance of consultation in redundancy dismissals.

  • Even though Mr Ford had not started work and was the obvious choice to be made redundant, consultation was required to allay his concern that a third party had interfered with his appointment.

  • The company's failure to consult caused him unnecessary distress.


More on Termination & Dismissal
  An employer's rights: Surfing all the day   Driver lost license
  Dealing with absent employees   Importance of procedural fairness
  Must consult in redundancy dismissals   Dismissal must be procedurally fair
  Misconduct discovered after dismissal   Another procedural fairness example
  Dismissed for benefit fraud   Terminated before started
  The danger of secret witnesses   Expired employment contract
  Cannot intimidate employer   Cannot rely on police enquiry
  Reasonable notice of redundancy   Contractural obligation must be met
  Reinstatement and workplace democracy   Employment and criminal investigation
  Attack not always good defence   Dismissal of persons in authority
  Employee responds by going on offensive   Legality of secret video surveillance
  ERA classifies contractor as employee   Redundancy law unchanged by ERA
  Loss of use of company car   Significant difference
  Resolution of criminal charges   Redundancy and changed hours
  Discrimination for being non Asian   Cannot take retaliatory action
  Failing to meet sales targets   Misconduct outside of work
  Abuse of Internet & Email   Suicide and communication
  Redundancy definition   Unjustified dismissal for pornography
  Abandonment of employment  

More on Employment Agreements

  Employee trial periods   Can change pay frequency if properly managed
  More on secret video cameras   Appeal Court decision on harsh and oppressive contracts
  When is an employment relationship formed?   Employment contracts must be negotiated - they cannot just be presented
  Employer can still be bound by oral agreements   Discrimination for being on collective employment contract
  Common problems with employment agreements   Cannot limit remedies for personal grievances
  Take care when preparing employment agreements   Cannot dismiss without reason even if written in agreement
  Importance of disclosing correct employer   Can a collective employment contract negotiated with union members be applied to non union members?
  Disputes resolution procedure must be included in staff agreement   Employee must disclose information at interview only if asked
  Renegotiation of employment contract on sale of business   Cannot require all employees to apply for new positions
  Expired contracts continue with same terms and conditions   What an offer of employment might look like
  Alphabetical Index   Case Law Back to top
This article originally written by Alan Cressey the copyright of which is owned by The Evening Post
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Updated: 31st March 2010
Published: 30th October 2002
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